Terms & Conditions

Introduction

Welcome to OffMeals.com. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before placing any order or using our platform.

Use of Services

OffMeals provides an online platform for ordering food and getting it delivered quickly to your location. By using our service, you confirm that the information you provide is accurate and that you are legally capable of entering into binding agreements.

User Accounts

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

Orders & Payments

All orders placed through OffMeals are subject to availability and confirmation. Prices are subject to change without prior notice. Payments must be made through the available payment methods on the platform.

Once an order is placed, it cannot be modified or canceled unless stated otherwise. Please review your order carefully before confirming.

Delivery Policy

OffMeals aims to deliver food quickly and efficiently. However, delivery times may vary due to traffic, weather, or unforeseen circumstances. We are not responsible for delays beyond our control.

Customers must provide accurate delivery details. Failed deliveries due to incorrect information may not be eligible for refunds.

Cancellation & Refund Policy

Orders once confirmed are generally non-cancellable. Refunds may be issued only in specific cases such as incorrect orders, missing items, or quality issues.

Approved refunds will be processed within a reasonable time through the original payment method.

User Conduct

By using OffMeals, you agree not to misuse the platform. This includes providing false information, attempting unauthorized access, or using the service for unlawful activities.

Intellectual Property

All content on OffMeals.com, including logos, text, images, and design elements, is the property of OffMeals and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

Limitation of Liability

OffMeals is not liable for any indirect or incidental damages arising from the use of our services. We are also not responsible for any health-related issues caused by food consumption.

Changes to Terms

OffMeals reserves the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes implies acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of local courts.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at help@offmeals.com.